Resources
The FIPO Patient Charter
FIPO launched its Charter on the November 26th 2007 at Church House Conference Centre, Westminster with presentations by the Chairman of FIPO and the Minister of Health Professor Lord Darzi to an audience of patients, professionals, politicians, hospital providers and think tank representatives.
Rights & Responsibilities Leaflet
As part of its service to the profession FIPO has produced a leaflet on Patients' Rights & Responsibilities which has been supported and printed by the MPS (Medical Protection Society).
This leaflet covers both clinical and contractual issues which are so important in the independent sector where different market forces and economics apply. It has been approved by the MPS and the Patient Liaison Group of the Royal College of Surgeons of England and has been presented to the Independent Healthcare Association (IHA), the representative body for all independent hospitals and groups in the UK.
It is being sent to all of FIPO's groups in the hope that it
will be announced to membership who can then order their copies
via email at mpsmarketing@mps.org.uk
We hope that consultants will find this of value.
The leaflet is also being circulated to the MAC Chairmen of all independent hospitals.
Future print runs of this leaflet may be made available subject to demand. We would welcome feedback on this project - please email us.
Fee Explanation note and
Hospital Booking Letter Template
Last year the London Consultants' Association (LCA), a member of FIPO, developed for its members these two documents in response to a need for consultants to provide as much general and contractual information as possible to patients before treatment. This need has arisen mainly from pressure from insurers. Many consultants are understandably unhappy that patients, some with potentially dangerous if not lethal conditions and who are about to embark on complex and painful treatment, should be burdened with the added problem of finance when they believe they are adequately insured.
However, the profession has agreed to offer fee estimates when the diagnosis is clear-cut (which it sometimes is not) and when appropriate, taking into account the clinical and psychological situation. These documents explain how insurance companies and the patient should interact and how consultant fees and possibly shortfalls must be handled.
The Fee Explanation Note and the Template Booking Letter can assist consultants with this. Copies of the Fee Explanation Note this can be downloaded here. These documents have already proved to be of great value to consultants who send this information sheet out to all their patients.
 hospital booking letter |
 fee explanation note |
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